Read about this too common Laptop Experience apart from some fun reading, this is an all to well user experience nowadays. Why can't they just make it work? Don't make me think. Don't waste my time on useless things like this (let me waste it on reading about it instead...)I will return with my experiences with the QTek 9000, it all looks well on paper but once in my hand the image crackles. Or as my colleague says, you can paint a pile of crap blue or red or even überdesign it in a nice, stylish, white plastic coating - but it will still be a pile of crap...